RECEPTIONIST VACANCY
***APPLICATIONS BY 30/09/2022***
This role requires a sparkling front of house personality able to offer smiles and sympathy in equal measure and able to do so under pressure. A background in front of house, client care or medical environments is an advantage. You will take pride in looking after pet owners, the presentation of the reception area and in accurate recording of messages, client details and transactions. You should be proficient in, or readily able to learn, basic computing skills to book appointments, take payments, attach documents to emails, answer queries via our app, etc.
You will need to be comfortable working in a busy veterinary environment (including maintaining confidentiality and working within GDPR) and be able to remain calm and friendly – prioritising face to face interactions with clients while answering multiple telephone, email and online queries.
The role requires 20-40 hours per week spread over 4 or 5 days Mon-Fri (including some late finishes up to 7.30pm) plus alternate Saturday mornings. You will need to be able to commute up the hill in all weathers!
Administrative Duties:
- Carrying out requests from management as needed
- Answering emails and sorting post
- Answering phone calls and transferring them as necessary
- Greeting and welcoming visitors
Financial Duties:
- Processing payments
- Billing
- Cashing up
Salary: £9.00-£10.50 per hour
To apply please email info@hilltopvets.co.uk with an up-to-date CV.
